Simplifying QuickBooks Payroll
Activities
User interviews, Design Systems
Platform
B2B2C, SaaS
Role
Full-time
Timeframe
6 months
I was part of the payroll team looking to help customers move from our compliant payroll platform towards a fully automated end-to-end HR solution
Problems & Opportunities
We had an opportunity to acquire a new market (SAM) based on all our past learnings and interactions with customers.
How Might We… Allow a small-medium size business owners to reduce administrative related tasks and share the data in a fast and secure way with employees?
Challenges & Constraints
Kick-off started at the beginning of the pandemic
Legal approval for data handling
No quantitative data to work with (0>1)
Impact
Yoy APRC increase
YoY Signup to Run Payroll Conversion
# of companies registered to Workforce
Curious about my design process?
Learn about the rationale to get to the new experience
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