Improving Developer Workflows
Activities
Workshops, Concept testing, Visual design
Platform
B2B, Internal tool
Role
Contractor
Timeframe
4 months
I was part of the Deletion Team that was responsible streamlining the process of resolving ~400B unsuccessful deletions aka stuck deletions a day
Problems & Opportunities
One of the business outcomes for the fiscal year was to achieve significant reduction of overhead for Meta developers and Deletion teams.
How Might We… Standardise the process to ensure deletion of user data is done correctly and help developers across Meta delete data in an effortless manner that complies with changes in laws/regulations?
Challenges & Constraints
Keeping pace with the ‘Move fast’ value
Very complex and technical space
Working with only Back-end engineers
Impact
Reduction in operational cost
Completion rate in SEV escalted tasks
Time spent oncall
Curious about my design process?
Learn about the rationale to get to the new experience
Schedule a call