Migrating Complex Capabilities
Activities
IA, Journey mapping, Heuristics, UI Design
Platform
B2B, Enterprise
Role
Full-time
Timeframe
3 months
I reimagined complex capabilities and built scalable patterns for a unified and cohesive ticketing experience as part of a wider migration from a legacy system to a new tech stack
Problems & Opportunities
Trying to manually keep a global sports tournament competition schedule, with over 1000+ event and sessions, up-to-date can take users 500+ hours.
How might we leverage the design system library to reimagine the workflow and usability as part of the wider migration strategy from XSLT to React codebase?
Challenges & Constraints
Losing the potential client
No access to data (users/analytics)
Ambiguity on migration strategy
Horizontal role across teams
Impact (Projected)
Time saved publishing 1000+ events
Customer Satisfaction Score (CSAT)
of components migrated to the design system
Curious about my design process?
Learn about the rationale to get to the new experience
Schedule a call